The building becomes the service.
PlaceOS connects your hotel’s HVAC, lighting, access control, sensors, and guest systems into a single intelligent layer — so rooms respond to guests, energy use responds to demand, and staff focus on service instead of systems.
See the controls.
Connect the experience.
Use existing PlaceOS interfaces as a starting point, then tailor the experience to guest rooms, meeting spaces and operational teams.
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Product-interface examples, not screenshots of a hotel deployment. Guest interfaces, workflows and integrations are configured for each property. Select a screenshot to view it at full size.
Three audiences, one platform.
Most hotels already have strong systems in place — energy monitoring, access control, building management. The missing piece is orchestrating them. PlaceOS connects what’s already there and makes it intelligent.
For Guests
The experience becomes seamless and personalised. Automated welcome scenes, circadian lighting, effortless in-room control, and a building that anticipates needs — all working quietly in the background so comfort is built in, not bolted on.
For Operations
Staff gain a single platform for the whole property. Automated workflows — from housekeeping notifications to proactive maintenance alerts — can reduce manual effort and communication delays, allowing teams to focus on delivering exceptional service.
For Ownership
Energy analytics support ESG reporting and strengthen sustainability credentials. Connected data can help identify energy and operational improvements. Establish a baseline, validate the results and build the case for wider deployment.
Vendor-agnostic orchestration.
PlaceOS functions as a vendor-agnostic integration layer — connecting supported operational systems across manufacturers into a single, cohesive, intelligent ecosystem. The platform breaks down technology silos so data from any connected system can inform actions in any other.
Direct Endpoint Integration
PlaceOS connects directly to each system — lighting, HVAC, IPTV — via their native protocols or APIs. This approach can eliminate the need for a dedicated in-room hardware controller entirely.
- BACnet/IP, Modbus TCP, DALI, or vendor REST APIs
- Direct, low-latency control of each system
- Simplified architecture with fewer points of failure
- Full flexibility to add or replace individual systems
Hardware Controller Integration
PlaceOS connects to existing network-based room controllers, triggering actions through your current hardware infrastructure. The controller manages connected devices while PlaceOS adds the intelligence layer on top.
- Leverages existing in-room controller investment
- Single integration point per room
- Room controller handles local device communication
- PlaceOS intelligence layer on top of existing infrastructure
Sensors detect
Occupancy, environment, access events
Platform correlates
PMS status, booking data, sensor streams
Logic executes
Automation rules fire based on context
Systems respond
HVAC, lighting, access, AV adjust
Data feeds back
Dashboards, reports, continuous optimisation
Rooms that respond to people.
The guest room is transformed from a static space into a dynamic environment that intelligently adapts to presence, occupancy count, time of day, and booking status — synthesising multiple data streams for nuanced, context-aware automation.
Dynamic Energy Management
When sensors detect the room has been unoccupied for a configurable duration and the PMS confirms the guest is still checked in, HVAC shifts to economy mode and lights turn off automatically.
Personalised Welcome Scene
When a guest’s key card is used for the first time, PlaceOS triggers a welcome scene — warm lighting, comfortable climate, and an optional personalised message on the television.
Automated Housekeeping
On check-out, once sensors confirm the room is vacant, PlaceOS changes room status to “Ready for Cleaning” and sends a push notification directly to housekeeping staff.
Occupancy-Based Ventilation
PlaceOS dynamically adjusts ventilation rate and fan speed based on real-time people count — 25% airflow for one person, scaling up to 100% for four or more.
Sleep Mode Optimisation
During sleeping hours with no detected movement, HVAC reduces to a quiet night setpoint and lights dim to a low safety level — balancing comfort with energy savings.
Balcony & Window Override
When a balcony door or window is open for more than two minutes, PlaceOS temporarily disables HVAC cooling to prevent energy waste while leaving lighting unchanged.
Every space, optimised.
Automation in public spaces ensures the hotel’s atmosphere is always matched to its level of activity, maximising both guest comfort and operational efficiency across lobbies, restaurants, corridors, gyms, and function rooms.
Lobby & restaurant ambience
Real-time occupancy data drives dynamic lighting scenes across public areas. During peak times, lighting shifts to brighter, more energetic scenes. During lulls, it transitions to softer, more intimate settings. The same logic extends to background music volume, matching the energy of the space to its occupancy.
When sensors detect low occupancy compared to typical levels, PlaceOS can trigger promotional content on digital signage or the guest experience app — including optional discounts and offers to drive traffic.
Occupancy exceeds or falls below configurable thresholds
Adjust lighting scenes, music volume, and digital signage content
Corridor follow-me lighting
Sensors detect a person entering a corridor section. PlaceOS raises lighting to 100% in the occupied section and the sections immediately ahead and behind, while unoccupied sections remain at a safe 20% energy-saving level. This creates an intuitive “follow me” effect that enhances safety while dramatically reducing the energy waste of lighting empty hallways around the clock.
Presence detected in corridor section
Raise current + adjacent sections to 100%, hold others at 20%
Gym & wellness on demand
When the first person enters the gym, PlaceOS initiates a wake-up sequence: lights on, HVAC to comfort, AV systems powered up. When the gym is confirmed empty for a set duration, a full shutdown sequence triggers, powering down all non-essential systems. Capacity management alerts staff when the gym is busy to provide additional towels and supplies.
First entry, sustained vacancy, or capacity threshold
Wake-up sequence, full shutdown, or capacity alert to staff
Conference & function spaces
PlaceOS offers turn-key scheduling for conference centres — book and manage space through purpose-built interfaces, then use that scheduling data to drive automation. If a meeting room is booked but sensors report zero occupancy 15 minutes past start time, PlaceOS executes a no-show protocol: releasing the room back to inventory, shutting down HVAC, lights, and AV to prevent ghost-meeting energy waste.
Booked room with no occupancy 15 min after scheduled start
Release room to inventory, power down all systems
Effortless comfort & control.
The technology is designed to be both powerful when used and invisible when not. Guests control their environment through a simple web interface accessible on an in-room tablet or their own device via QR code — no app download required.
Lighting Scenes
Pre-set scenes designed for different activities — Bright, Relax, Movie, Sleep — plus intuitive slider controls for brightness adjustment. No fumbling with unfamiliar wall switches.
Climate Control
A simple graphical interface for adjusting room temperature and fan speed. The guest sets their preference; the platform handles the rest.
Service Requests
Dedicated buttons for housekeeping, do-not-disturb, and in-room dining that trigger tasks directly in staff applications — ensuring prompt, accurate service delivery.
Unified command & control.
PlaceOS provides role-based interfaces tailored to every user — from the front desk to facilities engineering to hotel leadership. Configure each interface around the decisions and actions that team needs to take.
Central Dashboard
A single-pane-of-glass view showing real-time status of every connected system across the property: room-by-room occupancy, HVAC and lighting states, and live energy consumption.
Logic & Workflow Builder
An intuitive interface where technical staff can configure, test, and deploy automation rules — allowing continuous optimisation of building performance without code changes.
Engineering Portal
Energy dashboards correlating consumption with occupancy and HVAC usage. Critical system alerts auto-generate work orders in your existing CMMS via API integration.
Housekeeping App
A graphical floor plan showing live room status: which rooms are vacant and ready for cleaning, which have active do-not-disturb requests, and which have pending service requests.
Management Analytics
Utilisation heatmaps, customisable KPI reports on energy savings, space utilisation, water consumption, and a full audit trail — invaluable for financial planning and ESG reporting.
Additional Interfaces
Digital signage management, room booking panels, visitor management kiosks, carspace booking with access & payment, and space utilisation dashboards — all sharing the same integrations.
Privacy-conscious sensing.
Intelligent automation requires rich, real-time data about how spaces are being used. PlaceOS partners with Calumino, whose thermal-based sensors offer an alternative to conventional video for occupancy inputs. Choose and configure sensing around the privacy requirements of each guest environment.
Calumino Thermal Sensors
Low-resolution thermal sensing can provide occupancy and people-count signals without conventional video imagery. Confirm sensor capabilities, coverage, accuracy and data handling for each deployment.
- AI-powered real-time presence detection
- Low-resolution thermal occupancy signals
- Select hardware to suit the room and installation
- Continuous thermal imaging analytics
What It Enables
Occupancy sensors can indicate whether a space is in use. Apply suitable timeouts and validation so a missing signal does not unnecessarily disrupt guests. This occupancy signal serves as the primary trigger for automation workflows — from energy management in guest rooms to dynamic ambience control in public spaces to corridor lighting efficiency.
- Guest room energy management triggers
- Public space ambience automation
- Corridor follow-me lighting
- Gym and amenity demand-based operation
- Ghost-meeting detection in function rooms
Start small, scale fast.
PlaceOS offers a simple, scalable approach designed to minimise upfront risk while providing a clear path to full-scale deployment. Start with a proof of concept, validate the results, then roll out across the entire property.
Proof of Concept
Start with selected guest rooms and public spaces. Agree the integrations, timeline and success measures, then compare live data with your baseline before planning a wider rollout.
Scale-Out Deployment
Roll out the validated workflows across the property or portfolio. Confirm licensing, implementation costs and support with your proposal, based on the integrations and services required.
Continuous Innovation
The open architecture provides a foundation for future integration phases — deeper PMS personalisation, dynamic room security via access control, lift optimisation, and AI-powered predictive operations. The platform grows with you.
Ready to make your hotel intelligent?
Schedule a conversation to discuss how PlaceOS can connect your existing systems into a single orchestration layer — reducing energy, automating operations, and elevating the guest experience.
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